Tenant Guide

Referencing Procedure

As soon as a suitable property has been found, you will need to complete reference application forms. We utilise the services of a credit-referencing agency to take up the following references, here is an example of just a few of the references sought:

  • Confirmation of employment, salary confirmation.
  • Personal & Photographic identification (passport or driving licence).
  • Previous Landlord references.
  • Students (Guarantor or proof or funding).
  • Self-Employed (Accountants references, trading details etc)
  • Full credit check on all tenants
  • It is imperative that you disclose all relevant facts that may adversely affect your reference outcome, prior to entering into the above

Tenancy Agreement

Both the Landlord and tenant/s will be required to sign a tenancy agreement prior to the tenancy commencing, the agreement outlines both tenant and landlord obligations.

It is important you note that the agreement is made between landlord and tenant, we act for the landlord only.

By legal requirement we will issue you with a sample template agreement which we ask you read very carefully, should any questions arise regarding this legal document we advise you to seek independent legal advice.

Initial Payments

Once a moving date has been agreed, and references have all been approved by the landlord, the tenancy agreement will need to be signed by all parties and the initial monies in full will become due.
This is made up of the following:

  • Deposit - normally equal to one months' rent.
  • The first months' rent in advance. (rent is worked out on a per calendar month basis).

Managed Properties

We fully manage some of our landlord's properties. If this is the case with your tenancy, we will inform you prior to your tenancy commencing. If we are managing the property, then any faults with appliances or problems within the property will need to be reported to us and we will deal with the problem as quickly and efficiently as possible. Failure to report an ongoing problem may turn the onus onto you; please report any problems you feel need attention.

Rental Payment

Rental payments are always made by standing order from the tenants' bank account to the Kingdom Letting bank account, with the exception of tenant-find only let properties, whereby the rental payment is made to the Landlord.

Notice to End a Tenancy

To terminate your tenancy, you will normally be required to give us at least 28 days notice (in writing) of your intention to leave, unless otherwise specified in your specific tenancy agreement.


The responsibility for your belongings is down to you – therefore, you must ensure you have adequate contents insurance. The landlord accepts no responsibility, and cannot be held responsible, for any loss or damage to tenants possessions.

We can offer Tenant contents insurance and deposit protection insurance to Tenants. We would recommend that you look at this before your tenancy starts to protect your belongings and your deposit against accidental damage


A well-prepared inventory and check-in report protects landlords and tenants alike, providing an accurate description of the condition and contents of a property at the start of a tenancy.

The condition of the property and its contents at the end of the tenancy is then compared back to this report in the form of a check-out report. The inventory clerk will also provide an opinion on whether any damage that has arisen during the tenancy is attributable to the tenants, to 'fair wear and tear' or to the landlord as required maintenance.

An inventory of the property condition, furniture and fittings & effects will be prepared by the letting agent/landlord, or an independent inventory clerk, instructed by the landlord prior to the tenancy commencing. The inventory is checked and agreed between the tenant and the landlord at the tenancy commencement.

Deposit Returns

When your tenancy ends, an inspection of the property will be carried out.

Tenants' Obligations

The responsibility for the property lies with the tenant during the period of tenancy, always ensure that the property is fully secured and that during the winter months steps are taken to prevent freezing of the water and heating system.

Property Inspection

If we are instructed as managing agents for your property, we will carry out quarterly inspections to assess the condition of the property and that everything is being kept in a satisfactory condition. We will always arrange this with you at a mutually convenient time.

Council Tax & Utilities

It is the tenant's responsibility to inform the utility companies of their occupation of the property at the commencement of the tenancy, and to pay council tax to the local authority. Students, who may be exempt from the payment of council tax, are responsible for informing the Local Authority of this.